Business Process Outsourcing and Technology Solutions for Health Plans
MATURE GLOBAL DELIVERY MODEL | SEASONED HEALTH PLAN BPO PROFESSIONALS | PROPRIETARY AUTOMATION TOOLS
Our Healthcare Payer BPO services combine domain expertise, process transformation, and advanced technologies like Conversational AI, RPA, and Analytics to redefine excellence. Leading healthcare organizations trust us to drive innovation, revenue growth, and profitability.
We understand the importance of impacting every healthcare moment along the customer journey, no matter the size or significance. Our tailored solutions leverage next-gen technologies to transform operations. Conversational AI enhances customer interactions, while RPA automates repetitive tasks, improving productivity and accuracy. Analytics provides data-driven insights for informed decision-making. Our approach drives top-line revenues and bottom-line profitability, making us a trusted partner in the healthcare industry.
What we offer in health care
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cUSTOMER CENTRIC SOLUTION
• Customer Care
• Appointment Booking/Cancellation
• Complaint Handling and Resolution
• Billing and Payment Support
• Collections Order Management
• Billing and Submissions
• Fulfilment Support
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NON-VOICE SOLUTIONS
• Research and Analytics
• Claims Administration
• Transcription Services
• Debt Analysis
• Overpayment Recovery
• Data Processing Solutions
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FINANCE & ACCOUNTING SOLUTIONS
• Accounts Payable
• Appointment Booking
• Accounts Employee Expense
• Patients Management Reporting
• Account Reconciliations
• Internal Accounting
• Profit & Loss Statement